AJ Monitoring Computer & Phone Install Instructions
All clients (new or existing) are required to complete all tasks at least one hour prior to the scheduled appointment. If you are scheduled to have monitoring installed on two devices, you can complete one Terms of Service Agreement and one Monitoring Intake Form. Please make sure to also complete the Instructions form for each specific device. You should’ve received an invoice from QuickBooks to the email provided when scheduling. Once all forms are completed, the invoice is paid and the Team Viewer Quick Support ID(s) is sent to ajm@ajmonitoring.com, you will be ready for your installation appointment. Failure to complete all tasks prior to your scheduled appointment may result in cancellation of your appointment and a $100 cancellation fee.
Android Phone/Tablet Instructions:
Complete these three forms:
Download the TeamViewer Quick Support application from the Play Store for your phone:
Make sure to accept or download any add-on which you should be prompted to do.
Respond to ajm@ajmonitoring with the TeamViewer Quick Support ID provided to you. The ID can be found on the home page when you open the Quick Support app.
Windows PC Instructions:
Complete these three forms:
Download TeamViewer
Download TeamViewer and Provide us the ID and Password
- Go to https://get.teamviewer.com/6srpkw9
- Download the file to a location of your choice (typically, this will be your Downloads folder)
- Click on the file you just downloaded.
- Accept any prompts from TeamViewer and/or your computer, including checking the box to accept EULA and DPA.
- TeamViewer should now be installed but will not always automatically open. You’ll need to search programs for TeamViewer so you can open it.
- Provide both the ID and Password displayed at the bottom of the window. Note: You can reply to this email with the ID and password.
Macintosh Instructions:
Complete these three forms:
Download TeamViewer
Download TeamViewer and Provide us the ID and Password
- Go to https://get.teamviewer.com/6srpkw9
- Download the file to a location of your choice (typically, this will be your Downloads folder)
- Click on the file you just downloaded.
- Accept any prompts from TeamViewer and/or your computer, including checking the box to accept EULA and DPA.
- TeamViewer should now be installed but will not always automatically open. You’ll need to search programs for TeamViewer so you can open it.
- Provide both the ID and Password displayed at the bottom of the window. Note: You can reply to this email with the ID and password. Note: You can reply to this email with the ID and password.