All clients (new or existing) are required to complete all tasks at least one hour prior to the scheduled appointment. If you are scheduled to have monitoring installed on two devices, you can complete one Terms of Service Agreement and one Monitoring Intake Form. Please make sure to also complete the Instructions form for each specific device. You also should’ve received an invoice from QuickBooks to the email provided for scheduling. Once all forms are completed, the invoice is paid and the Team Viewer Quick Support ID(s) are sent to ajm@ajmonitoring.com, you will be ready for your installation appointment. Failure to complete all tasks prior to your scheduled appointment may result in cancellation of your appointment and a $100 cancellation fee.